Excellent service and communication from Winter Park Lodging Company. Clean, comfortable, and roomy condo.


MANAGER COMMENTS:  We are thrilled to read this.  Please let us know when we can host you again.

Everything was great, the only thing missing from our condo was a humidifier. Other than being stuffed up every morning we had a great time. We use you guys every year and I think we always will.

MANAGER COMMENTS:  Oh dear!  All of our properties are meant to have a humidifier for each bedroom.  If you ever find that is not the case please give us a call and we'll get one over at a time most convenient for you.  We really appreciate all your stays with us.  Many thanks Lisa!

This is a very, very nice unit. Location is awesome. Amenities were very good. Only complaint is the mattresses in the bunk room were very poor; especially for such a nice unit. Several people staying with us who were going to sleep in the bunk room, chose to sleep on the couch or floor. The other rooms and mattresses were great. Overall, our visit was great....upgrade these mattresses and it would be top notch. Looking forward to staying in the lofts next year.

MANAGER COMMENTS:  So sorry folks were uncomfortable in those bunks Sean.  We will start working to find a more comfortable option for those mattresses.  We are so pleased you enjoyed your stay overall.  That location can't be beat.  

The prep and customer service were awesome! They made our stay so easy! And our rental was top notch.  Thanks!

MANAGER COMMENTS:  That is so great to hear!  Many thanks for sharing your experience Velvet.  We would love to host you again whenever you travel back this way....or to Steamboat Springs.

Unit needs more dish cloths and cloths or sponges to wash dishes with.

MANAGER COMMENTS:  Thanks Michelle.  You can always give us a call when there doesn't seem to be enough of something for your group or stay.  We are happy to keep you as comfortable as possible.  Hope to see you next time you come up to play in the mountains.

Terrific family house with convenient location. Recommend this one!

MANAGER COMMENTS:  Wonderful!  Many thanks for sharing your stay James.  Please let us know when you come back to enjoy time in the mountains.

Looking Glass Lodge was even better than expected for our 3-generation family's Thanksgiving holiday! From the wonderful communication before and during our stay, to letting us check in early to avoid the incoming blizzard, to someone stopping by with replacement batteries for a TV remote, the staff just couldn't do enough. The location was great and the house was even more beautiful, well-appointed and spacious than pictured. We enjoyed the brand-new large pot in the kitchen, the hot tub, the plentiful towels, paper goods etc. Would highly recommend this property. Only suggestions would be adjusting the hot-water heater since the "hot" was almost instantly very hot and could be dangerous for little ones. Not sure if irregular temperature could be improved with existing thermostat, but upstairs was usually cold (not a problem with the great bedding though!) and downstairs bedrooms were hot at night. But those certainly didn't affect our great stay and we can't thank you enough!

MANAGER COMMENTS:  Terrific!  We will certainly get on adjusting the hot water heater thermostat.  We'll also check in on the heating to be sure something funny isn't going on there.  We are all thrilled you enjoyed your stay overall and do hope to get to host you again whenever anyone in the family heads back this way.  Enjoy the holidays!

The house was beautiful, nicely stocked and clean. Will be back again. Thanks

MANAGER COMMENTS:  Fantastic!  We are so pleased you had a nice stay.  Please do call on us again when you travel to Winter Park or Steamboat Springs.

Outstanding property and location, will definitely be back!

MANAGER COMMENTS:  Thanks Brian.  We would love to host you again whenever you make it back this way.  Happy holidays!

This house has the most incredible views of the Winter Park Resort - from every deck and there's a lot of deck space! Seems like this place is brand new and everything is beautiful and detailed, all the way down to the fancy coffee maker & kitchen appliances! There's even a movie theatre room that we got to watch a family movie together while the weather was a little crappy. Tons of room to spread out and the beds were super comfy. We love it so much here that we already booked a trip back in the summer!