As a full-service vacation rental management company, the following policies and procedures have been put in place to ensure quality service for both our guests and the property owners of our properties
To cancel a confirmed reservation, please call us 970.722.0707 as soon as you know. Our cancellation policy is:
After booking your reservation, you will have 24 hours to cancel with no penalty, unless your stay has already begun. We strongly encourage you to purchase our vacation insurance which will protect your vacation investment against unforeseen circumstances. If you purchased the optional Travel Insurance, that insurance premium will not be refunded. Details below about our Travel Insurance policies.
These health and safety measures are designed to address a broad spectrum of viruses, including COVID-19, and include everything from hand-washing hygiene and cleaning product specifications to guest room and common area cleaning procedures. Specific steps we are taking include:
Our employees – and their own health, safety and knowledge – are essential to an effective cleaning program. Here are some ways we’re supporting them:
When you book a vacation rental with Winter Park Lodging Company, you are agreeing to the rental terms and conditions outlined in our Vacation Rental Agreement. You will be emailed a copy of the rental agreement at the time of booking, and may review the details of the Winter Park Lodging Company Rental Agreement by clicking the button below.