Winter Park Lodging Company Guest Reviews

Zephyr Mountain Lodge 2211

Excellent

by Michael (7/8/2020)

"Two of us stayed for 1 week in late June for summer activities. I also worked for 3 days remotely. The entire area was just reopening from the 2020 quarantine. The Property was in excellent condition and nicely decorated. Kitchen was well provisioned with cookware, utensils, and a huge spice rack. The master shower was a bit odd because it was a walk in shower with only a curtain to block water from getting out all over the bathroom floor. We had to use towels to dam the water from escaping the shower. Not a big deal though. The master bed was very comfortable. Nice TVs throughout. The 2nd floor location was prime near the elevator right down to the parking garage or to the lobby where you exited right into the village. The views of the slopes, the gondola, and the bike trails were fantastic. The WiFi was strong but the overall internet was weak as I dropped connections to work regularly. Something to consider if internet is important. We would stay there again

MANAGER COMMENT: Thanks for the heads up on the shower. We haven't showered there, so didn't know that was happening. The wifi is building wide, so a little slower with a full house. We'd love to see you for another stay. "

Arrow 264

Above Average

by Monique (7/8/2020)

"This place is fantastic! It is clean, very well stocked, and comfortable. The location is perfect for walking around town and driving to hiking or skying. We would return in a year when The construction just outside living room patio doors is complete. No air conditioning meant, open windows and patio doors, so noise and dust and diesel smell.

MANAGER COMMENT: Seems as though we always have construction going on in the summer up here. Sorry it was so close to you. We hope you do come back when everything is finished. "

Trailhead Lodges 134

Excellent

by Kim (7/8/2020)

"This place was EXCELLENT!! Very spacious for our family of 7 and pup! Beautiful views and perfect location!

MANAGER COMMENT: All caps and great adjectives! Love your review. Come back soon for another FANTASTIC stay. "

Lakota Dreamcatcher

Excellent

by David (7/7/2020)

"Dreamcatcher was a great home for our large family get-a-way. Great location, plenty of room, nice deck, good sound system, everything we needed. The main reason I am taking time to review our stay is for the exceptional service we received from Winter Park Lodging Company for the few issues we encountered. Amy, Margaret, Zach and Schuyler responded immediately to address them. My advice here is to always rent with a management company vs AirBnB etc, you get lower fees and much better response, and Winter Park Lodging is one of the best!

MANAGER COMMENT: We are so glad you had a wonderful stay in spite of the hiccups we had. Thanks for the Book Direct plug, you are right that it is the best way to book. "

Base Camp 472

Above Average

by Chris (7/7/2020)

"Great property and location . Beware master bedroom has no blinds . Be prepared to wake up early .

MANAGER COMMENT: Good point on the blinds. Vacations are for sleeping in. We've shared your feedback with owners and hope to get some window coverings in there before your next stay. "

Trailhead Lodges 512

Above Average

by Gregory (7/1/2020)

"I recently rented trailhead lodge and we loved it. Its clean and cozy and perfect for a weekend or longer. We were greeted with a welcome note and some snacks which was nice. we did not use the fireplace but Im sure it is great for the winter. There is a kingsize bed and a washer and dryer. There are no ceiling fans (I am a hot sleeper) but they did provide a large box fan which helped tremendously! There is a nice little porch with a sliding glass door and screen to let fresh air in. We were very happy with our stay and would definitely recommend to any family or friends. Winter park lodging staff is helpful and friendly, I will be returning again for the third time in the not so distant future :)

MANAGER COMMENT: Glad you were able to cool things down with the fan and windows open. No AC up here, but that fresh mountain air does the trick. Can't wait to see you again...3rd time's a charm. "

Rendezvous Discovery Court

Excellent

by Becky (6/30/2020)

"We had everything that we needed: comfortable beds, well-stocked kitchen, private hot tub and beautiful views! Could get on trails right outside of the condo too.

MANAGER COMMENT:  It doesn't get any better than that! Glad you were able to enjoy those awesome trails right outside your door. "

Lakota Summit

Excellent

by Kelly (6/30/2020)

"The moment you walk into Lakota Summit you will be completely floored with the attention to detail in this incredibly spacious, beautifully decorated property!!! This three floor condo oozes mountain charm in every room! The property provides absolutely everything you need if you are mere weekenders or in need of an extended stay! The highlight of our trip here was relaxing on the patio, fire pit on, gazing at the most gorgeous views of Winter Park resort!! If you want to venture into town, this prime location is only a 5 minute drive! A skiers/snowboarders dream if you ask me! Not to mention the many scenic hiking/biking trails available right outside your door! It is the absolute perfect getaway for anybody and everybody!! We will most definitely return!

MANAGER COMMENT: WOW! We are going to use that for marketing. Sounds like you'll be back for a ski vacation. We can't wait to host you again. "

Elk Trail Retreat

Excellent

by Tiffany (6/30/2020)

"The property was absolutely beautiful and plenty spacious! The manager of the property was very helpful with any questions we had. I do want to offer a heads up to future guests because I missed this on the listing when I booked it. The home does not have AC. It did get warmer during the day and we had to leave the windows open all night. If you are used to being in a cold home, I would bring an additional fan with you. This was listed in the listing, I just missed it when we booked.

MANAGER COMMENT: Glad you enjoyed your stay. We don't have AC in any homes up here, but that fresh mountain air sure does the trick. If you need more fans to move it around, give us a call and we will be happy to deliver. "

Zephyr Mountain Lodge 2413

Average

by Angie (6/25/2020)

"Unit 2413 was okay. The bedroom however is quite small and has no place to put suitcases. Hardly enough room to walk in. Also, the whole facility does not have screens on the bedroom windows. Since there is no air-conditioning, even with the other windows open in the living room, the bedroom got quite warm and uncomfortable. The kitchen was well stocked though - even has a crockpot for those who want to cook their own meals. We couldn’t figure out how to get the Sony box for th Tv to work, so no Netflix. Unfortunately, due to Covid, the hot tub was shut down as well as the gym. We wish we would’ve been told that before we booked, we would have probably elected not to go. Price for the room seemed kind of high considering the amenities were not available.

MANAGER COMMENT: Apologies for a less than stellar stay. Some things like the lack of screens and the building heat we can't control, but the others we should have done better for you. On your next visit, be sure to call us if you have trouble with the digital devices, we can walk you through a solution. We were overly optimistic the hot tubs would open by your arrival and should have let you know they were still closed. Lesson learned in trying to predict anything during COVID. We hope you'll give us another chance to show you what we can do."