By Ann, Posted: 01/30/2021
Perfect condo with all the amenities (and comfy beds)! Perfect location right across the street from The Gondola (and Starbucks)! Perfect communications with the property manager and very responsive! We'll be back :)
MANAGER COMMENTS: Awesome! We are all so thrilled. So pleased you enjoyed your stay with us. Please let us know when we can help you out again.
By Lauren, Posted: 01/20/2021
This property is on the 1st floor with easy access to the village and slopes. We were able to head back to the condo for lunch each day. It has plenty of storage for your ski gear. I believe there is access to a ski locker but we did not have to use it. The condo was clean and comfortable.
MANAGER COMMENTS: It's a great year to be right at the base area to stop in as needed. We are so pleased you enjoyed staying with us. Let us know when we can do it again!
By Christian, Posted: 08/18/2020
Great Condo, excellent customer service, we will be back!
MANAGER COMMENT: We are ready to host you anytime.
By Nick, Posted: 01/19/2020
Condos are perfect as usual. Second year we stayed there and the staff is awesome. Very accommodating. Would definitely recommend staying there.
MANAGER COMMENTS: Thanks Nick. We always enjoy working with you too. Hope to be talking to you soon for next years trip.
By Steve, Posted: 01/10/2020
I considered giving an "above average" review because some of the instructions about door codes and whatnot weren't perfectly clear, but the helpfulness of the reps on the phone and by text put this location into "excellent." We'll use Winter Park Lodging company again because of that and because it was cheaper than booking the same place on AirBnB or VRBO. Also, the location and condo itself were perfect. Really short walk to the base area lifts (gondola, etc) and shops; newish, clean facilities; the condo was perfect. Lots of tv options, dvds, family games, toys for the little kids, clean throughout, comfortable accommodations. So many times you rent a place in these ski towns/villages and the place is a little dank and past its prime, but that's not the case here. We loved this place and will stay there again.
MANAGER COMMENT: WOW! So glad we were able to win you over with our service. That is our #1 goal. Always BOOK DIRECT to avoid 3rd party fees with AirBnB and VRBO.
By John, Posted: 04/18/2019
We had a great stay. Enjoyed being close to the slopes and having a room for our kids. Thank you!
MANAGER COMMENTS: Thank you John. Please let us know when we can host you again.
By Lois, Posted: 03/17/2019
Upon first walking into our condo I noticed a personal note addressed to me welcoming me back and a bag of trail mix. The gesture was very appreciated and made us feel welcomed instantly! We found our condo very comfortable and well appointed. The only issue we had with the place was parking which has been discussed with management and Nationwide (the garage manager).
MANAGER COMMENTS: Our apologies for your parking troubles Lois. We are hoping to work with them to troubleshoot all issues that can come up so there is a very quick resolution time. We appreciate your patience and hope to host you again when you come back this way.
By Gregory, Posted: 09/05/2018
Exceptional accommodations, reasonable rates. Great service reps. Definitely recommend.
MANAGER COMMENTS: So great to hear! We would love to host you again when you travel back this way.
By Janet, Posted: 04/14/2018
My family of 5 stayed for a week - the condo was really nice and the location was fantastic! The kitchen was well stocked with all the essentials. The beds were VERY comfortable! I will definitely stay here again. It was a short walk to the slopes, Starbucks, restaurants. Thank you for a wonderful vacation!
MANAGER COMMENTS: Terrific! We are all so pleased you enjoyed Fraser Crossing with us. Please let us know if we can host you again sometime.
By Brian, Posted: 02/13/2018
This condo was super spacious and comfortable. Loved that there were legos for my kids too! So close to the lift and easy to walk everywhere in the village. Staff was super helpful and let us check in early. Will stay here again! Thank you!
MANAGER COMMENTS: Well that's great! Always fun to have toys available. As we say....the base is the place! So pleased you enjoyed your stay with us. Do come back!
By Glorianna, Posted: 02/07/2018
We had a great stay! The unit was totally clean, so comfortable, with plenty of extra pillows and blankets, and the location was awesome and so convenient! Once we figured out where to park in the garage, it was SO easy to unload and load our cars with the direct parking access to the unit's front door. We also loved not needing to use the ski locker with the convenient ski racks within the unit, and the super easy walkup access. WP Lodging Company folks were awesome to work with. We would definitely rent this unit again, thank you!
MANAGER COMMENTS: Oh yay! We are so pleased you enjoyed staying with us. Those ski racks are really handy, right? We'd love to host you again. Thanks for the love!
By Dave, Posted: 01/18/2018
hard to beat the combination of price and location
MANAGER COMMENTS: So great to hear! So glad you enjoyed it. We'll see you next time.
By Warren, Posted: 01/08/2018
The unit was clean and met our needs perfectly. the unit location is ideal. I feel Kleenex should be stock in the units, bathroom and kitchen area.
MANAGER COMMENTS: Great to hear. You can always give us a call if we can ever bring additional items to make you feel "at home".
By Tim, Posted: 08/08/2017
Nice, clean, rental company is great!
By Juan, Posted: 04/02/2017
We should have been able to obtain additional toilet paper. Parking was an issue. How about a flat rate not daily rate.
MANAGER'S COMMENTS...Thanks so much for your feedback about your stay at Fraser Crossing 3131. I'm sorry to hear that parking was a challenge for you. We try to make the step by step directions as simple as possible for our guests. I would be happy to share your parking suggestions with the Fraser Crossing/Founder's Pointe Homeowner's Association. We are open everyday from 8:00-7pm and have an after hours emergency phone on us daily. We would have been more than happy to deliver more toilet paper to you had we known about it during your stay. We want to ensure that you have the best stay possible, so next time please give us a call and we are always happy to help.
By Brad, Posted: 03/21/2017
We thought that we were sacrificing by choosing to not stay "slope side" but the condo was so convenient and easy to get in and out of that we liked it better than the more expensive option we rented last year that was slope side. The unit was also very clean and modern. We had a fabulous time and loved all of the touches by the owners such as the Sony PS3 and the amazing new washer dryer.
MANAGER'S COMMENTS...For just a few more steps to the slopes, you can save some money for margaritas!
By Jay, Posted: 02/15/2017
I would have like to been given more information on ski rental location choices. We would not have gone to EPIC as it was somewhat a pain to drive back and forth and then haul all that gear to the lift area. I would have paid more to rent in the main village and utilize their storage. The money we saved at EPIC was offset by paying daily storage fees. The guys at EPIC were great. Hauling gear for two kids (under 10) my wife and myself sucks. Thanks for a great stay. We loved 3131 and the location. Adios.
MANAGER'S COMMENTS... We can definitely understand how difficult it can be to haul ski equipment around and we are so sorry it wasn't a great experience. While we did have communication via email, I wish we had been able to chat with you prior to your arrival to learn convenience was a priority as well as price.
By Dee, Posted: 01/28/2017
It met our expectations. Many condos we have stayed at were better stocked with things like sugar, ketchup etc. The wifi didn't work fir several days which resulted in a cost on my cell bill.
MANAGER'S COMMENTS...For health and safety reasons, we do pull all opened perishables after each stay. I'll contact you offline about the cell bill. We hope you'll give us another chance to impress you better.
By Corey, Posted: 01/02/2017
Mediocre accommodations for the price charged. No cleaning service at any time during the week was unacceptable for the price charged. Directions to specific unit were confusing. Proximity to mountain is a major plus. Disappointing that there is no common area to speak of at Fraser Crossing. Likely will not return.
Manager's Comments...Sorry to hear you didn't have the best stay ever. We aren't like a hotel, in that you have daily maid service. I'm sorry your travel agent who booked this for you didn't make you aware of this. Since you had a private entrance, you wouldn't have noticed the lobby, ski locker room, or the amenity deck that includes the hot tub and shared grills. This is also something your travel agent should have talked about with you. We will reach out to him to make sure he has the most up to date information. We are fact checking our directions, and will make corrections, so it will be easier for future guests to find the condo. We hope you'll reconsider and give us another try. We would love for you to have a stay where you say "Wow! That was awesome!"
By Tracey, Posted: 12/22/2016
Like most travellers the first time you go anywhere is a leap of faith and we rely on recommendations. We stayed at FC because of its location to the slopes and found ourselves in a well equipped apartment that was cosy, very clean and a rental company who were more than helpful! We would definitely return next year ! We have skied most of the boulder ski areas and consider Winter Park to be a hidden gem! Can't wait to return.
MANAGER'S COMMENTS...We can't wait to host you again. Tell everyone, well not everyone, about our hidden gem of Winter Park.
By Shannon, Posted: 03/01/2016
We always stay at Fraser Crossing and this condo didn't disappoint...close to lifts and ski school and kids loved the bunks! We'll be back!
By Wesley, Posted: 01/19/2016
I was just a little confused on the door number key pad when checking in, I thought I needed to go to the front desk and get a key. Other than that, great stay...I plan on coming back.
By Lawrence, Posted: 09/10/2015
Great place, decor and location and the WP management were helpful, friendly and attentive. All around awesome....
By Russel, Posted: 08/19/2015
We needed to get away for the weekend and we picked the perfect place. This place was well appointed. It's location was directly across the street from the village. We were very pleased with this condo and would definitely come back. Also, the garage is literally right behind the unit, so you don't have to lug your things around or up and down an elevator (however, the key code to access the garage door did not accept our code, we just had our eleven year old run around through the lobby and open the door for us. We didn't drive much, so it wasn't a huge deal.)
Manager's Note: Thanks for the feedback! Just wanted to clarify the parking garage code issue. In the summer, you just need to push the button on the kiosk to open the garage door. In the winter, we will provide guests with a QR code to enter and exit the garage. If you ever have trouble, just give us a call.