Zephyr Mountain Lodge 2211

By Marc, Posted: 04/17/2023

We stayed here 5 years ago and loved it. We recently sent some friends who gave an underwhelming opinion of their experience. Thinking they were just being critical, we continued our plan to visit again. Sadly, our friends were not exaggerating. Winter Park/Zephyr wasn’t bad, but it wasn’t good either. Let me share some positives. Our condo was clean, nicely decorated, and the master bedroom mattress was comfortable. The view was great and the kitchen was well-stocked. Location to the lifts was the best aspect. Our family enjoyed the games and the fireplace. Now for the bad. The front desk was unhelpful IF they were even there at all. 1 of the 2 elevators was broken for days. The hot tub nearest our room was closed and the other close tub was warm at best. Parking in the garage was unnecessarily complicated with a key card AND a QR code. Shops and restaurants closed super early. The tvs in the master and living room were different but equally complicated to operate.

MANAGER COMMENTS:  Thanks for the positives Marc. We will contact the HOA to improve some of those other things regarding the building you mentioned. We do have control over the TVs and will look into a way to make operating those easier. If you book with us again, we are your point of contact instead of the front desk. We have a 24hr phone line and someone will always answer no matter what time of day to help you with what you need! Thank you for the feedback!  ~  The Winter Park Lodging Company Team

By Fabrizio, Posted: 04/10/2023

The condo at Zephyr was comfortable and the location was excellent. We enjoyed waking to the slopes every morning and being able to step out and take the Gondola. Management was extremely responsive anytime we had a question or needed anything at all. Our stay was awesome and we would definitely recommend Zephyr Lodge and Winter Park Lodging Company.

MANAGER COMMENTS:  Fantastic....thank you so much Fabrizio!  We would love to host you again so please reach out anytime we can help.  ~  The Winter Park Lodging Company Team

By Kevin, Posted: 03/11/2023

First trip to Winter Park and it was a great trip. The place had everything we needed and the access could not be better. The restaurants and shops in the village were all very good and I highly recommend them. Standout restaurants were Lime and Peddlar Pizza. We will be back for sure!

MANAGER'S COMMENTS: We are happy you enjoyed your stay at the base of the Winter Park Resort at Zephyr Mountain Lodge 2211! It is super nice to be able to walk to restaurants and have easy access to the slopes. Lime and Peddlar Pizza are a few of our favorites too! Thanks again for staying with us and let us know when you'd like to come back and use your return guest discount. 
~Happy Winter, The Winter Park Lodging Company Team :) 

By Verna, Posted: 03/10/2023

Nicely updated property at the Zephyr. Very clean! Enjoyed the nice, full kitchen and updated bathrooms. The views down onto the base area were wonderful. We do hope to return next ski season. Thanks!

MANAGER COMMENTS:  We would love to host you again!  Please reach out whenever you're starting to get that trip planned out Verna.  Hope to work with you again soon.  ~  The Winter Park Lodging Company Team

By Jennifer, Posted: 02/22/2023

Our condo and stay at Zephyr Mountain Lodge 2211 was perfect. Winter Park Lodging staff were very helpful and even texted us to alert us the condo was ready early just as we were arriving into town after
a long day of travel to the mountains from Florida! The condo was perfectly appointed for a family. The only drawback over the weekend we found was the village restaurants were all very low on staff and it seemed that no one had prepared to staff the facilities at Winter Park for the busy long holiday weekend.

MANAGER'S COMMENTS: Thank you Jennifer for your review. We are happy to hear our staff was helpful and we were able to get you an early check in time. That's a long trip from Florida! We are sorry to hear that you found the restaurants in the village under staffed for the holiday weekend. We have passed your comments onto our team and hope you'll be back for more great skiing and riding in Winter Park! 
~The Winter Park Lodging Company Team 

By Lisa, Posted: 08/30/2022

Both the master King Bed and Bunk Beds were very comfortable. Each bed had 4 pillows to choose from, so it was guaranteed to find one you liked. The unit was clean and actually had ice in the freezer from the ice maker. Usually, icemakers are turned off and you have to wait for it to produce. We got in late evening, so that was a plus. The kitchen was well equipped with pans, dishes, silverware & serving utensils. There was also a carousel spice rack full of different spices to choose from. The only "downside" was the living room was a bit on the small side. There were only two of us, so not a big deal, however something to consider if you have a larger group.

MANAGER'S COMMENTS: Thank you Lisa for taking the time to give us this feedback on Zephyr Mountain Lodge 2211. We are happy you found the condo clean, comfortable and well stocked!  We always give a return guest discount and would love to welcome you back for another Winter Park vacation. 
We'll stay in touch! 
~The Winter Park Lodging Company Team 

By Lisa, Posted: 03/07/2022

Clean, quiet, full of family-friendly amenities like games and puzzles. The king bed was extremely comfortable after a long day skiing. The teens liked the double bed bunk beds. We can’t wait to stay here again!

MANAGER COMMENTS:  Thank you Lisa!  We are all so pleased you enjoyed your stay and the Zephyr 221 property.  It's in the most ideal ski in/out location!

By Ven, Posted: 03/03/2022

We had a great stay at this lodge. Everything was clean, the view was perfect. It has all that you needed for a ski vacation.

MANAGER'S COMMENTS: Thank you for sharing your vacation with us! 
~The Winter Park Lodging Company Team 

By Bob, Posted: 11/24/2021

Everything worked perfectly. The location of the unit is fantastic to get to the base of the hill. Second floor allowed use of elevators or stairs to exit. Simple walk of about 25-50 yds to the Base of the hill lifts. Turn other way its at the start of the shops. Inside of condo was very nicely decorated. Beds were great and comfortable. View of the ski hill is excellent and can see both gondola and next two lift lines. Deck is nice area to hang out and watch the action. Condo actually had a few basic supplies which was nice. Several calls from Rental company before and after making sure things went well - very nice touch! We have stayed at WinterPark for 10 yrs of winter race camps - this was our favorite Condo/location for simplicity of accessing the hill, shops, and parking.

MANAGER COMMENTS:  Fantastic!  We are so thrilled to read all this Bob.  Many thanks for taking the time to submit for us.  We hope we'll be able to host you again for ski camp or just for fun!  Ski on!

By Kristen, Posted: 08/19/2021

This condo was super clean and the perfect location for the whole family! The guys were able to walk to the lift and ride Trestle. While I was able to relax and enjoy the beautiful weather and shopping in the village. Really the perfect place for us, we will definitely return here.

MANAGER COMMENTS:  Wonderful to read!  Many thanks for sharing your stay Kristen.  Do reach out when we can help you again.

By Clive, Posted: 03/09/2021

Very cozy spot with great views of the hill! The kitchen was terrific and well stocked and the kids enjoyed the oversized bunks. We would love to come up again and definitely recommend!

MANAGER COMMENTS:  Terrific!  Do let us know when you come back....we'd love to host you again.

By Michael, Posted: 07/08/2020

Two of us stayed for 1 week in late June for summer activities. I also worked for 3 days remotely. The entire area was just reopening from the 2020 quarantine. The Property was in excellent condition and nicely decorated. Kitchen was well provisioned with cookware, utensils, and a huge spice rack. The master shower was a bit odd because it was a walk in shower with only a curtain to block water from getting out all over the bathroom floor. We had to use towels to dam the water from escaping the shower. Not a big deal though. The master bed was very comfortable. Nice TVs throughout. The 2nd floor location was prime near the elevator right down to the parking garage or to the lobby where you exited right into the village. The views of the slopes, the gondola, and the bike trails were fantastic. The WiFi was strong but the overall internet was weak as I dropped connections to work regularly. Something to consider if internet is important. We would stay there again

MANAGER COMMENT: Thanks for the heads up on the shower. We haven't showered there, so didn't know that was happening. The wifi is building wide, so a little slower with a full house. We'd love to see you for another stay. 

UPDATE 1/17/2021:  This shower is designed as zero entry/wheel chair accessible so that is why it doesn't have the door/just the curtain in there to make it easier to enter. Some Zephyr building-wide updates are getting done on 1/20/21.  Stay tuned! 

By James, Posted: 01/20/2020

Nice decor and furnishings in a location closest to ski lift, restaurants and shops made this our favorite ski vacation.

MANAGER COMMENTS:  Excellent!  We are thrilled you enjoyed so much.  Please do contact us again when you come back this way.

By Frank, Posted: 01/02/2020

Working with you all was quick an easy. Great customer service. The property was perfect. Thanks again. Frank

MANAGER COMMENT: We loved hosting you Frank! See you soon.

By Cal, Posted: 01/13/2019

We keep coming back because the units are always immaculate and ready to live in. You all treat us superbly each time we come. Thanks.

MANAGER COMMENTS:  Well we all really appreciate it Cal!  Looking forward to your next stay with us...just right around the corner.

By Randon, Posted: 01/05/2019

We stayed at 2211 over the holidays. We could not have chosen a better location. It was close to the action and made for an enjoyable vacation. The space was clean and comfortable, we plan to visit again.

MANAGER COMMENTS:  Wonderful!  We all appreciate you sharing your stay with us and do hope to get to host you when you travel back this way.

By Bryan, Posted: 04/01/2018

The accommodations were great! We greatly appreciated the ability to ski in and walk 50 yards to the Zephyr lift. We left a note regarding two minor maintenance issues: 1) toaster is toast....it burns bread & pop tarts and 2) the drain in the tub shower is very slow. Thanks for a great place to stay and the ease of booking.

MANAGER COMMENTS:  We are pleased you enjoyed the condo.  So sorry about the toaster and we'll get on replacing that and make sure the shower drain is up to snuff.  Let us know when you're back out this way.  We'd love to host you again.

By Antonia, Posted: 06/30/2017

We had a wonderful time. Meg from the reservation team was very nice and great to work with. She made the reservation process painless. The rooms and kitchen were nicely furnished. The bed in the master bedroom, however, was small and uncomfortable. But Overall, great stay!

MANAGER'S COMMENTS...Agreed, Meg is a Winner!  We will scope out the bed to see if it's time for a replacement. Thanks for the heads up.

MANAGER UPDATE:  The queen sized mattress in the Master bedroom has been replaced early December 2017.  Thanks for your feedback and keeping us informed!

By Arshel, Posted: 07/28/2016

The stay we all feel was a great or wonderful experience! The service, the location the room and the people made the Jazz festival experience an excellent time once again! Thank you all, we will be back!! :D

By John, Posted: 04/01/2016

2211 was nicely stocked with all the necessities. It was clean and comfortable. we needed a humidifier and one was promptly delivered the next day. A very enjoyable stay. Manager's Comments...Great to hear you had everything you needed or was quickly delivered. Always give us a call if a standard item has gone missing from the property. We are happy to deliver.

By Nick, Posted: 03/25/2016

Everything was fantastic. First off the customer service provided by Winter Park Lodging Company was phenomenal. If you ever need to rent you HAVE TO use them. The unit itself was terrific. My family and I had a outstanding time and would highly recommend it to anyone who was interested. Manager's Comments...WOW! We love you too!

By Paul, Posted: 03/07/2016

Always a great experience ! Great staff !!

By Tim, Posted: 01/25/2016

Good location. The bed in the guest bedroom needs to be replaced.

Manager Comments: Thanks for letting us know. We'll coordinate with the owner when we can get this replacement done. Hope to host you again!

MANAGER UPDATE:  The Mattress was replaced in this property so all is comfy and cozy now!

By James, Posted: 01/03/2016

Perfect location, should have larger and better bed in Master bedroom.