By Jana, Posted: 01/05/2022
The condo was very clean and worked well for our family of 4. We had a wonderful vacation and love staying at the Zephyr. Winter Park Lodging Company is always so easy to work with and always try to accommodate our request. We had a few small issues but nothing that would keep us from returning. There isn’t any storage space but we found corners to put our bags. The bed and couch were very comfortable and we loved the view from our balcony and living room window. The room is a walk to the elevator but that is not a big deal. The condo had plenty of pots and pans for cooking meals but there isn’t anything to store leftovers. We luckily had ziplock bags we used to store our leftover food. The stove is a little finicky and wouldn’t always come on when you turned the knob but after messing with the knob a few times it would work. We did miss having a table for meals. The bar stools are not comfortable and very difficult to get in and out of. Overall we would stay at 2305 again and did not feel like the issues were a big deal.
MANAGER'S COMMENTS: Thank you Jana for this great feedback! We are so glad you enjoyed your stay at Zephyr Mountain Lodge 2305. We will add some tupperware to store leftovers and also have our maintenance team check out the knob on the stove. We are happy you enjoyed your stay and hope to host you again!
~The Winter Park Lodging Company Team
By Stephen, Posted: 01/17/2021
Very good service and communication. Only complaint is that there were absolutely no condiments in the condo except salt and pepper.
MANAGER COMMENTS: Great! Yes, well from a health standpoint we can't leave open condiments around. So sorry for that inconvenience. We will look into having some better spice options though, thank you!
By Lisa, Posted: 12/03/2019
Everything was great, the only thing missing from our condo was a humidifier. Other than being stuffed up every morning we had a great time. We use you guys every year and I think we always will.
MANAGER COMMENTS: Oh dear! All of our properties are meant to have a humidifier for each bedroom. If you ever find that is not the case please give us a call and we'll get one over at a time most convenient for you. We really appreciate all your stays with us. Many thanks Lisa!
By Deanna, Posted: 03/24/2019
Our room was even nicer than in the photos! Clean, gorgeous view and convenient access to the hill and restaurants. Both hot tubs are the perfect temp and like a little oasis surrounded by trees. Can hardly wait to come back. Winter Park Lodging Company had the kindest customer service and was so helpful and easy to book with!
MANAGER COMMENTS: Thanks Deanna. We are all so pleased you enjoyed your stay with us at Zephyr 2305. We hope to host you again when you're back this way.
By John, Posted: 03/19/2019
Winter Park Lodging Company staff are great and did a great job. This is our second rental through them. The process of reservation, check-in and check-out was seamless. The unit itself was a great location for easy acres to gondola. We ate lunch at the unit every day on the slopes. The unit is a bit dated and standard ski condo lay-out. The trash can is in a very inconvenient location but we don't know where else it could go. We recommend replacing the cushion chair IMMEDIATELY. We were pleasantly surprised by the blow-up mattress. The range burners need to checked out as they ALL come on very slowly to heat up. The kitchen needs to be better stocked. You need real cereal bowls and not the saucers.
We were NOT happy with the Zephyr's policy that didn't allow us to use the fitness room before 8 am. That is pretty lame for a resort. Also, I went out to use the hot tub one afternoon. While I was about to get in, the maintenance guy came out and dumped chlorine into the tub !!!! Tub maintenance while people are using it - how stupid can you be. On a good note, the transportation bus service right from the lodge instead of going over to catch the city bus was very handy and convenient. The front desk staff as very helpful and friendly even though we were not booking through them. Ski lockers were very convenient and large enough. Unfortunate that some parents like to use this space to dress their toddlers before hitting the slopes instead of in their room. I guess some people don't think about how their actions effect others. All in all, it was a good trip and we would recommend Winter Park Lodging Company and this unit to others.
MANAGER COMMENTS: Our apologies for such an inconsistent experience John. We are reaching out to the Resort to find out about adjusting the fitness facility hours and why the hot tub was treated with guests in it! Yikes. We are updating the bowls, kitchen ware and the chair in the property and so pleased that the Resort shuttle services worked out well for your needs. We hope your next stay will proceed sans any hiccups.
By Alma, Posted: 01/24/2019
The lodge was perfect for location and service. The front desk was so helpful. dining choices were limited, we ate at docs roadhouse twice, food was good.
MANAGER COMMENTS: Excellent! We are so pleased you enjoyed staying with us at Zephyr 2305. We hope you will come back to stay again.
By Tad, Posted: 08/29/2018
Came for a final father/son weekend before school starts back. Winter Park is our favorite place to be one with nature and get away from distractions. Makes it perfect for conversation that usually doesn't’t happen at home. No complaints about the condo. Always a little warmer in the summer but that is to be expected. Winter Park Lodging Company is always our go-to for finding a place to stay here.
MANAGER COMMENTS: How nice! Great to hear your time together was special. Please let us know when you come back to enjoy those special times together.
By Sonia, Posted: 03/05/2018
Great location would definitely stay here again. The chair in living room definitely needs replacing. The bed was comfy. The view was amazing!
MANAGER COMMENTS: We are all so pleased you enjoyed your stay. So sorry about the chair in the living room. We are working on getting that replaced currently. We do hope to host you again up here on your next visit.
By Rick, Posted: 02/09/2018
This was a great 3 day break for us. The condo was very clean and had all the stuff we needed for our stay. Choose the Zephyr for true ski in and out. Terrific base location for skiing in Winter Park.
MANAGER COMMENTS: Great to hear! We are so pleased it was a good fit for your needs. Do call us again when you come back this way.
By Debbie, Posted: 02/06/2018
We are a family of 4 with a 8 and 10 year old and we had a great time in room #2305. It has a great view of the mountain. It was so fun to watch them start up the mountain for the day and to look down and people watch. All the beds were very comfortable. The room is located farther from the elevator which we enjoy because there is less noise. We had no problems with noise from any other units. The free shuttle into town was great so we didn't have to drive once we were there. Soaking in the hot tub while it snowed down on us was magical. The ski lockers were a great bonus so we didn't have to lug all of our stuff up with us. Great stay and great experience with Winter Park Lodging Company. They were very attentive to all of our needs. I would highly recommend booking with them. They are very helpful.
MANAGER COMMENTS: Yay! Sounds like an awesome time. You guys know how to ski vacay. Do let us know when you come back this way....we'd sure love to host you again.
By Stephen, Posted: 02/01/2018
We had a great weekend staying in this condo. The view of the slopes is amazing and Winter Park Lodging Company was great and made sure our stay was wonderful.
MANAGER COMMENTS: Excellent! That's so nice to hear. Do let us know when your travels bring you back to the mountains.
By Trace, Posted: 01/12/2018
My daughter was on break from college and we had the best time at the Zephyr. We could look out our window and see the lifts and runs. The room was perfect. They left us a great little 'welcome note' and some chocolates. We Will Be Back!! ;o))
MANAGER COMMENTS: Yay! That's wonderful to hear. We're all suckers for some Enstroms here! Glad it worked well for you girls and do let us know when you head back this way.
By Angie, Posted: 08/22/2017
We had a great stay and a really good experience booking through Winter Park Lodging Company! I got a better rate and customer service than another hotel chain in the area. I would definitely recommend them and use again in the future.
By J, Posted: 07/19/2017
This condo complex is always very quiet and clean!! The only complaints I have are..... the sofa needs to be replaced. There is an area on the sofa, right side, that is completely worn-out. When you sit on it, you fall directly on a hard piece of metal/steel. Also, the rug in the kitchen needs to be washed or replaced. However, my complaints are truly superficial... not major at all!! The lodging company called everyday to ensure everything was, as it should be and to see if I needed anything! The view from the balcony was amazing. However, I do wish and hope this condo would invest in some central air!! This weekend was hotter than normal, which mean the condo was extremely hot as well.
MANAGER'S COMMENTS...We will test out that sofa and report back to the owner. Same for the rug. Central air is nice, but we just don't have it in the mountains. We love that fresh air from open windows. We are always happy to bring more fans to help move it around, just give us a call.
By Lynne, Posted: 01/30/2017
Clean comfortable room. Nice view of the slopes out of the window.
By Ron, Posted: 01/23/2017
Very nice apartment and location. Clean living and common areas. Some furniture was "wobbly" or a well-worn, but nothing unexpected. Consider including a list of the week's events around the base area in the welcome package, e.g. Kids Night, Broom Ball tournament, free ice skating lessons, etc.
MANAGER'S COMMENTS...Love the idea for a weekly events sheet! Our Guest Experience Team is working on a plan for that right away. The only things that should be "wobbly" are your legs after a big day of skiing, so our Maintenance Team is tightening up the shaky furniture too.
By Gwen, Posted: 08/16/2016
Everything was great with the exception of a couple items; 1. The microwave did not work, and 2. The fireplace did not work. It was great to have coffee, but there was no creamer or sugar.
Manager's Comments...Glad to hear you had a great stay with us. I wish you would have called our office to let us know about the microwave and fireplace! We would have been more than happy to deliver a new microwave and turned the pilot light back on had we known. I hope the rest of your weekend was a blast and you got to experience lots of summer fun in the mountains. Come back and visit us again soon!
By Betsy, Posted: 02/23/2016
The unit was very comfortable with great views. The kitchen has a standard setup with basic cooking items. One burner on the electric stove did not work. I would recommend an additional big mirror, located in the master bedroom. The unit can accommodate up to 4 guest, but its hard for other guest to get ready unless they are in the bathroom.
Sorry the burner did not work during your stay Betsy. Our skilled maintenance techs are on the job. We will look into placing another mirror in the Master too. Thanks for letting us know. Hope to see you again!
By Beth, Posted: 02/05/2016
We had a great time and loved the room. It fit our needs and the view and access to the mountain were exactly what we were looking for. Thank you!
By Dan, Posted: 01/21/2016
We had a great stay at the Zephyr. The room was clean, accommodating, and had a nice setup for handling the two of us. We have no regrets.
By Travis, Posted: 12/16/2015
We really enjoyed our stay. The location of the lodge with respect to the ski lifts could not have been any better.
A few remarks about the room. The toaster is busted and is a fire hazard. A burner on the stove is out.
Other than that everything was just perfect. Oh accept for my old out of shape body getting a work out of the decade!
Thanks for all your help!
Manager's Comments... Thanks for the heads up on the toaster and the stove burner. We have our property care team getting those things fixed asap. As for the old body and sore muscles, I hope you recover quickly and come back again soon.
By Sigridur B, Posted: 02/24/2015
Everything was as described. Loved the apartment and the stay.
By Max, Posted: 12/18/2014
Great unit with awesome location and views. Would definitely come back again!
By Fiona, Posted: 12/16/2014
We stayed in this condo for a weekend get-a-way. It was perfect for me and my husband. I especially loved the Starbucks directly underneath the building!! It was great being situated right in the village.it was nice to walk around after a day of skiing and enjoy the restaurants and shops. We didn't even need a car since everything we needed was right there in the village. We will be back. Make it a little cheaper and we'll come back every weekend!!