By Yuri, Posted: 04/28/2021
Thank you for an excellent service!
MANAGER COMMENT: Oh our pleasure! Thanks for letting us know Yuri. We appreciate your return and hope we can host you again!
By Nikki, Posted: 04/07/2021
Winter Park Lodging Co was great to deal with. Everything went smoothly from start to finish. No problems at all. The condo was clean and very nice. Had a great time in Winter Park. We are return customers and will use Winter Park Lodging Company again.
MANAGER COMMENTS: Our thanks for coming back to stay Nikki. Thanks for hanging in there with us through COVID. We hope we can help you get another spring trip planned next year....let us know!
By Erik, Posted: 02/20/2021
Great MGMT company, very professional and available if needed. Closest ski in/out in Colorado ( that I know of ) and reasonable rates. Great accommodations and conveniences. Literally Turnkey for all!
MANAGER COMMENTS: Many thanks Erik. We aim to make it a very easy process for you. Glad we could help and please reach out again next time you are up this way.
By Taylor, Posted: 02/18/2021
I'm a multiple time repeat customer of Winter Park Lodging Company. They are a locally owned firm that is a pleasure to do business with, every time. I've stayed all over the WP base in one and two bedroom units they manage - Zephyr/Fraser Crossing/Founders Pointe. Every unit has been exactly as pictured on their website, adequately supplied, and very-very-very clean! This particular one bedroom unit is what I've come to expect in the Zephyr Riverside building. It's small but the location literally cant get better - steps from Gondola/Starbucks/Goodys/Pizza. You can cook or eat every meal out. While the unit is small, it was big enough for a 5 day father-daughter trip with 13 year old.
MANAGER COMMENTS: So many thanks Taylor! We have always enjoyed hosting you and appreciate your continued support. Looking forward to helping your plan your next mountain trip!
By Debbie, Posted: 02/07/2021
Super convenient access to slopes, comfortable bed and pullout sofa for sleeping. It was well maintained and everything we needed was in the kitchen for cooking.
MANAGER COMMENTS: Excellent, so great to hear the property was well stocked for your needs. Thanks for sharing your stay with us!
By Karen, Posted: 02/03/2021
We loved our stay at the Zephyr 2215. The WP Lodging Company was amazing and took care of everything. We just had to grocery shop and ski! Now we are spoiled! It was so enjoyable to watch the park come alive each morning and slowly calm down each evening. Thank you!
MANAGER COMMENTS: You can make it even easier and have The Grocery Guys deliver your groceries before you arrive! Then all you have to do is SKI! So pleased you enjoyed your mountain getaway.
By William, Posted: 02/10/2020
terrific condo. Great appliances in kitchen. Could have used some guidance with the TVs. Can't beat the location. Loved the indoor parking, especially during the big storm.
Manager Comment: Give us a call anytime you have questions about the property, like with the Tvs. Sometimes they are mistakenly set to the wrong input. We can get those back on track for you.
By April, Posted: 01/06/2020
Winter Park Lodging Company went above and beyond to make sure we had everything we needed. They quickly answered all our questions and checked on us! The condo was in the perfect location. The view of the gondola was wonderful and it was very easy to get to the lockers and lift. We did not experience any elevator problems like some had mentioned in earlier reviews. The king size sofa bed was amazing! It was by far the best sofa bed I've ever seen. It has a very thick memory foam mattress. Having to go down the hall for laundry was not great. There were times when I had to wait on a washer and dryer even after checking other floors. The bedroom is also really dark and could use more lighting. We had wonderful snow while visiting and the ski area was fantastic!
MANAGER COMMENT: That sofa bed memory foam mattress is amazing! Glad you slept well. We will try to "light up" the bedroom before your next visit. Come back again soon.
By Tony, Posted: 12/08/2019
My Son and I really enjoyed our stay at the Zephyr Mountain Lodge 2215. The view was exceptional and the fact that it was so close to the lifts, made it easy to come back and take breaks. Definitely will do it again.
MANAGER COMMENTS: Fantastic! So pleased you enjoyed your stay with us. The Zephyr really is so convenient. Hope to host you again.
By Jolanta, Posted: 04/23/2019
Great service! Thank you for accommodating our needs and releasing the unit to us before 4pm. Thanks!
MANAGER COMMENTS: Thank you Jolanta. We always do try hard to accomodate early check in requests. Please continue to let us know how we can make your stay as enjoyable and simple as possible. Hope to host you again when you're out this way next.
By Raymond, Posted: 01/27/2019
View and Convenience is ideal IMO. Looks right out to the gondola and over the center of the village. It is close to the elevator but not across and being on the 2nd floor allows you to use the stairs when not in ski boots. This is nice as there are only two elevators for 8 floors. Having a private ski locker is also a big plus. The full size kitchen appliances are very useful and lastly the unit was very clean. There were only 2 of us so space was fine but this unit would be very tight with people sleeping on the couch unless they were smaller kids.
MANAGER COMMENTS: Thanks for sharing all of that with us Raymond. So pleased you were comfortable there at Zephyr 2215. Do let us know when you're back this way.
By Joe, Posted: 08/29/2018
Came for our 45th wedding anniversary. Condo was perfect for a few old folks. Dealing with Winter Park Lodging company was a wonderful experience. We had many questions prior to our stay and during our stay and they were so very helpful any time we needed anything. Thanks for helping us celebrate!
MANAGER COMMENTS: Well congrats! We are so pleased we could host a special trip for you. Do let us know when you come back this way.
By Rick, Posted: 03/09/2018
2215 is a great condo that has had substantial updating in the kitchen, bathroom and carpet. Great view of the main area and close to stores, restaurants, coffee shops, and ski shops. Both T.V.'s kept experiencing a few second freeze-up, but after a call, should be fixed. Although appearing fairly new, the fridge is a little loud during some of its cycles; this has been experienced in other Zypher Condos over the last few years. Winter Park Lodging Company is a great company to deal with. They check on you before you go, when you get in, and after you check out. I would highly recommend that you book through them. All in all, this was a great little get-away and a fantastic condo to stay in.
MANAGER COMMENTS: Fantastic! We are so pleased you enjoyed your stay with us. We will check in on that fridge to make sure all is well and replace if necessary. Do let us know when you come back to the mountains.
By Kevin, Posted: 02/21/2018
It was so nice to be able to look out the window or off the balcony to and see the slopes. Was very quiet and nicely decorated. The storage locker for our snowboards was a nice addition and the convenience of being able to walk down stairs and out to the lifts made our stay even better. The only thing that keeps me from giving an excellent review was the elevator seemed to stop at every floor when going up and down and it was extremely slow with long wait times. Time for an upgrade:)
MANAGER COMMENTS: Well good. So sorry the elevators did not hold up their end of the bargain! Not super handy when the building is 7 stories high. They will get working on getting those running at their proper state.
By Rick, Posted: 04/10/2017
Working with the lodging and experience team resulted in an overall experience that exceeded our expectations. The quality of our chosen lodging was excellent and "as advertised and as described". We could not be happier with the experience from available choices, our selection and the value received. Our extraordinary experience in working with the team along the way made our stay comfortable and pleasing. Thank you, Rick
MANAGER'S COMMENTS...WOW! We love you too, Rick. Sounds like you'll be back to see us again...hopefully real soon.
By Ty, Posted: 03/24/2017
We have been return customers to Winter Park thru Winter Park Lodging Company (WPLC)for over ten years. Why? Because of their outstanding service: never a problem with reservations, never a problem with check-in and never a problem with the room. During our visits, if any problem came up, a simple call to WPLC and the issue would be resolved. The owners, Sarah and Chris have a remarkable track-record and have surrounded themselves with professional, talented and dedicated employees; always willing to serve to make their guests' visit as enjoyable as possible. We will be back!
MANAGER'S COMMENTS...We love you guys too! Already looking forward to next year.
By JD, Posted: 03/06/2017
Excellent location on 2nd floor near elevators. Makes it very convenient to access, including parking, ski locker, village and Zephyr lift. Winter Park Lodging Company (WPLC) is always quality, responsive and helpful in all needs. The 2215 unit is well appointed to meet needs for a short or long stay. Of course, food and personal needs are responsibility of renters. The unit has 1 bedroom, 1 bathroom and 1 pullout bed and is overall seemed smaller in size than some units, but was perfect for this husband and wife. This was our 4th visit to Winter Park for skiing in last 7 years and each has been very enjoyable. We plan to return and continue to use WPLC to facilitate our visit.
MANAGER'S COMMENTS...Thanks for your loyalty. We are happy to help you year after year. Not all Zephyr properties are the same size, so be sure to ask about that when you book with one of our helpful vacation planners.
By Farinaz, Posted: 01/07/2017
The ladies of your office were very helpful.I appreciate their great service.
By Alyssa, Posted: 12/26/2016
We cannot say anything bad about our experience or our stay! This was our 5th time to WP - this time we came to celebrate my husbands 30th birthday and Zephyr Mtn. Lodge was the perfect location. The condo was cozy, quiet, clean and exactly what we were expecting after reading the reviews. Working with the staff prior to our arrival, to them calling to make sure we were able to check in ok, they were super friendly, helpful and accommodating - we highly recommend booking your next trip to WP with them. We will be back again soon!
MANAGER'S COMMENTS...Happy Birthday to the Hubby. Let's make it an annual visit to WP!
By Karen, Posted: 02/28/2016
The only suggestion I would have would be to provide a humidifier in the condo. I have stayed at other facilities where a humidifier was available it can help adjusting to the altitude much easier.
Manager Comments: Karen, there should be at least 1 humidifier per bedroom in each property. Our apologies that this was overlooked and we will replace. Please contact us anytime during your stay to let us know how we can make you more comfortable. Hope to see you again.
By Ty, Posted: 02/16/2016
We have always enjoyed our trips to Winter Park; for us, our relationship with the folks at Winter Park Lodging Company is like coming home to visit with friends and family. As soon as your new rates for 2017 become available, please let us know so that we can make our next reservations. Sincerely, Ty and Lynn Manager's comments...Ty & Lynn, We love you and all your goodies, especially the chocolate cake! See you next year.
By Michael, Posted: 12/26/2015
We loved 2215. This was our first snow trip, so we were unfamiliar with the ins and outs of renting equipment, ski school, etc. We felt like we had a perfect view to see how the process worked, and to view xmas decorations. Being close to the elevator was a big advantage due to our kids/gear. Everything in the condo was either updated or in good working order. Having a full kitchen also helped us save a little $. We took advantage of the crockpot and microwave for a few meals. Only improvement would be lack of storage for clothes. With 2 kids and suitcases, there wasn't a really natural place for our stuff as the closet was pretty full of items that belonged to the condo. That was just a minor bother. We would definitely stay again.
By Bill, Posted: 01/05/2015
We have been loyal guests of Winter Park Lodging Company for years now and will not go with any other company. We can's say enough about their level of service and helpfulness in trip planning. Thi si s our first stay at 2215 and it served our needs perfectly. Very clean, well maintained and right by the slopes.