Zephyr Mountain Lodge 1703

By Karen, Posted: 12/04/2018

Lovely mountainside condo. Perfect locations. I particularly liked all the throws everywhere. On the leather sofas and beds. Nice bedroom arrangement for my crew. We would return.

MANAGER COMMENTS:  Wonderful!  We are all so pleased you enjoyed all the cozy touches over there.  Please let us know when you travel back this way.

By Jill, Posted: 03/27/2018

Winter Park Lodging is a great company to rent from. They go out of the way to help. The accommodations were fine. The living area for 3 bedrooms was a bit small. The worst part was the elevators -being on 7th floor -did a lot of waiting and they were often full. The building is getting run down somewhat. There were no carts anywhere to be found on move out day.

MANAGER COMMENTS:  Well darn it.  Glad it worked for you overall.  Elevators are being updated spring/summer of 2018 so that should help a great deal.  They will also be doing some other improvements so will hopefully "brighten up" the place overall.  We can certainly address the addition of more luggage carts.  Those buildings can sure house a lot of folks during busy times!  Thanks Jill and we hope to host you back up here for your next visit.

By Troy, Posted: 02/21/2018

Everything was great, loved the welcome basket! The staff was very helpful in regards to our stay! Our place was clean and ready to go upon arrival. Would recommend to anybody

MANAGER COMMENTS:  We are all so pleased to hear this!  Do let us know when you come back this way for a visit.

By Jared, Posted: 02/13/2018

The location was amazing- ski in, ski out with a great view of the Zephyr Express lift. The use of large ski lockers was great- fit all our gear. Kitchen was functional however not equipped for a family of 8 that didn’t want to eat out most meals. Could use larger frying pans, pots, more plates, etc. Also the couches were stained and uncomfortable. Double bunk bed in kid room worked out well. Everything else was fine. We had a nice time.

MANAGER COMMENTS:  Glad to hear it went well overall.  We will definitely get some more cookware and plate settings to accommodate all the folks that can sleep there.  We'll also get the couches looked at a bit more closely and cleaned up.  I'll be reaching out to you to find out what else we can add to the kitchen set up to make more convenient for a larger group to eat each meal in there.  Always do call us if there's anything missing that should be in the property....we're happy to drop it by.

By Janna, Posted: 01/31/2018

We enjoyed the great view of the slopes and the ski in ski out convenience. However you do have to ski a black to ski in. Great beds except for the sofa sleeper.

MANAGER COMMENTS:  Excellent to hear.  The black trail is technically the closest bottom run to the Zephyr but there are quite a few other options that are green/blue also.  We can definitely check in on updating the sleeper sofa to make things more comfortable in there.  We hope to get to host you again.

By Beth, Posted: 01/09/2018

We had a family of five and had plenty of room.

MANAGER COMMENTS:  That's great everyone could spread out comfortably!

By Rebecca, Posted: 04/11/2017

This unit is a private and quiet corner unit on the top floor of Zephyr slopeside. The unit is comfortable and clean, with views of the Winter Park base. It has it's own washer and dryer-an added bonus. You also have access to a locker for your skis. Easy access to the base of Winter Park and the Village. But what really made this unit special was Winter Park Lodging Company, they made me feel like I was their only, and most important, client.

MANAGER'S COMMENTS...While all Zephyr properties have a ski locker, only a very few have the private washer/dryer.  That's an especially nice perk when you travel with the kids. So glad we could make you feel special.

By Kristy, Posted: 03/06/2017

The 3 bedroom 3 bathroom condo was conveniently located to the slopes especially with young kids. The condo was comfortable and equipped with the necessities that were needed. We did have an issue with housekeeping upon arrival with previous guest towels but I made a call and the problem was corrected immediately. I would suggest a few improvements: The tubs and shower heads need to be replaced, overall bathroom update. The sofa was extremely uncomfortable to sit on. With that being said, we would stay here again.

MANAGER'S COMMENTS...Thanks for the feedback.  We will pass it along to the owner.  

By Steve, Posted: 07/27/2016

The room was very clean well stocked and had an amazing view from the patio. Also the location of the room makes it very quite at night; a major plus

By Ginnie Beth, Posted: 01/22/2016

This condo is perfect! Right off elevator. Comfortable beds. Plenty of room. Great views of slopes. Kitchen has all needed items. Lots of keys provided so everybody can have one. Fun puzzles. Easy parking with carts provided to load you junk up. Easy ski storage. Basics provided (soaps, trashbags, coffee filters) Fantastic weather!

By James, Posted: 03/16/2015

We had a great trip and the location and accommodations were fantastic... We were 9 guys and had plenty room. It was nice for us all to be able to stay together in a single unit and this one was perfect. Will be back to Zephyr Mountain Lodge!!!

By Robert, Posted: 03/12/2015

Dear WPLC, I wanted to send you a quick review of not just the unit but also how amazing your organization is! I have been renting from you for the past five years, twice per year and it is ALWAYS a pleasant and easy experience which is ideal when vacationing. I love the pre-trip emails and calls as well as the during stay and after stay calls to ensure all needs were met. This particular unit was great as well as it was redone a bit and plenty of room for us. Specifically, I wanted to send a note regarding your exceptional customer service and phenomenal employees: Stephen the maintenance supervisor and Crystal (i think was her name that answered the phone). We had a couple issues that were of no fault to anyone. First, a strange noise in the bunk room that kept the eight year old up and his parents were concerned although I think he might have been hyper sensitive. Nonetheless, we called Crystal and she said no problem they will come out to investigate. Ten minutes later I had to call back because the 8 year old had gotten sick EVERYWHERE. We cleaned obviously; however, it was needed for a deep cleaning. Crystal immediately sent Steve who could not have been more pleasant. He cleaned all of the areas, was extremely professional, and looked into the "noise" in the bunk room. He promised to investigate it with the HOA of the unit and their maintenance. Additionally, as disgusting as it was to clean ... Steve remained completely pleasant, friendly, and professional! A true testament to your hiring practices and your dedication to customer service which we TRULY appreciated. The next day, Steve came back to update us on the status of the "noise" and he even inquired about how the child was feeling. The noise couldn't really be fixed as there was no real identification of the cause as Steve and the building people couldn't find. However, he provided us dinner vouchers just to apologize for the issue. This was not necessary but very much appreciated! Thank you so much for the amazing service and making my vacations truly a VACATION! I hope your organization provides some type of recognition and reward to Steve and Crystal as they deserve it! Sincerely, Robert Williams Long time renter of (Zephyer 1215, 1703, BaseCamp 494, Ironhorse)

By Brittany, Posted: 02/25/2015

We stayed in Zephyr 1703. It had a beautiful view and was very clean. The condo was also spacious enough for everyone, especially with the open floor plan. The only thing I would have changed was better bedding (they had flat cotton pillows and hard beds) and closer to the ski school area, where the lifts go to a lot of nice green and blue runs. Overall, loved this condo and loved being in the village.

By Debra, Posted: 01/11/2015

All of the people were so helpful and friendly. Unit was very nice and clean and in a great location . Great resort. We will definitely be back