By Charlene, Posted: 03/22/2023
The home was very good! We were super impressed with management company sending hot tub service mid way through our stay. We only rent homes with private hot tubs and even then have had issues. Not with this company- hot tub was super clean and well maintained!
MANAGER'S COMMENTS: Great to hear Charlene! Thank you for your kind words and we are so happy you loved your stay at Mountain Terraces 721. We hope we can host you again and don't forget, we always give a return guest discount.
~The Winter Park Lodging Company Team
By Hunter, Posted: 01/16/2023
Winter Park Lodging Company never disappoints! Excellent product and customer service! Will definitely return!
MANAGER COMMENTS: Awesome! We are all truly thrilled to read this Hunter. Many thanks for staying again and hop we can help you plan for next January! Let us know..... ~ The Winter Park Lodging Company Team
By Laura, Posted: 07/25/2022
This was my first experience with Winter Park Lodging and it was excellent! Not only was the property wonderful, the communication and management of it was exceptional. I will consider this property again in the future, and highly recommend it!
MANAGER'S COMMENTS: We are so happy Laura your first experience in Winter Park was a great one! Mountain Terraces 721 is a great "get-away from it all" place.
We hope you will stay with us again.
~The Winter Park Lodging Company Team
By Kevin, Posted: 07/18/2022
We greatly enjoyed our Stay! The house perfectly met our needs, was clean and well maintained, and the staff was excellent. 5 stars!
MANAGER'S COMMENTS: Fantastic to hear Kevin! We would love to host you again and always give a return guest discount.
~The Winter Park Lodging Company Team
By Kim, Posted: 02/16/2022
We love the house! The house was clean and amazing.
MANAGER COMMENTS: Thanks for letting us know Kim. We hope you'll join us again!
By Chris, Posted: 01/19/2022
The property was more than adequate for our two families (4 adults and 6 kids total). The property itself boasts radiant heating (no cold toes!), a four person hot tub (critical for those post ski days) along with enough beds for the adults and the kids. The location was perfect. 3 minutes to the Safeway and decent restaurants (Elevation pizza was solid and you definitely want to check out Shreddy's tacos and the brewery next door if you like dogs). 15 minutes to the slopes. The management company really stood out for their responsiveness and professionalism. Most importantly, the property management company provided all the necessities (coffee, spices, detergent, garbage bags, etc.) which most property management companies don't stock. Made shopping upon arrival much easier. Only suggestion is to be very careful when getting in and out of the hot tub. The hot tub sits on a balcony over the parking spot. Any water will seep through the gaps in the balcony and land on the car. In addition, it freezes on the balcony making it very slippery. It's not the end of the world but the drive way will tend to ice and ice will form on your car if you're not careful. Ice melt is not provided by the owner of the property so just be cautious. Would definitely rent this property again and be thrilled to work with Winter Park Lodging company again.
MANAGER'S COMMENTS: Thank you so much Chris for all of this great feedback. It you stay at Mountain Terraces again and have the issue with the ice, let us know and we can send one of our team members over with ice melt for sure! ~The Winter Park Lodging Company Team
By Knoel, Posted: 10/13/2021
Clean, spacious, upscale accommodations. Maintenance couldn’t be more responsive.
MANAGER COMMENTS: Terrific! So many thanks for coming back up to stay with us Knoel. We all really appreciate it! Hope to work with all you ladies again soon.
By Richard, Posted: 08/11/2021
Everything went very smooth. And all was good. Our needs were modest. But the house was very good for us. Our next trip will need to be in Frisco. Do you have houses or affiliations there? -Richard
MANAGER COMMENTS: Thanks Richard! Sadly we do not have properties in Frisco. We do in Steamboat Springs....maybe that might work out sometime? Please do keep us in mind for whenever you come back to enjoy the mountains!
By Drake, Posted: 01/04/2021
We really enjoyed this property. It had everything we needed in a terrific location. Everyone had their own private bathrooms......it was perfect. Thank you all so much for finding this great option for us. We hope to return for another ski trip soon!
MANAGER COMMENTS: Wonderful! We are so pleased you enjoyed the Mountain Terraces property. It is in an ideal location to get you to the mountain fairly easy yet in a quieter neighborhood too. Please let us know when we can help get you back this way.
By Rebecca, Posted: 08/22/2020
We had a great time in Fraser. Our son was working close by and able to visit us often. The property was wonderful. More than enough space for two couples and my son to spend a night or two when he was able. Lot's of extras were provided: discount card to local grocery store, honey stinger snacks, tissue boxes every where, plenty of TP, toiletries in the bathroom. Very functional kitchen if you need to cook. The townhouse is updated and beautiful. We loved each bedroom having it's own bathroom. The management company was exceptional. We had some problems which they worked hard to resolve. We are from South Georgia and not use to the thin air or lack of air conditioning. We would have been comfortable if we had been able to open our widows at night. Unfortunately the wild fires in Colorado made this impossible. The management company helped us out by dropping off several fans. Everything the owners and management company could control was perfect. We will consider coming back a different time of year and also staying as this same location.
MANAGER COMMENT: Glad you enjoyed your stay in spite of the smoke from the nearby fire. We hope to host you here again.
By Dale, Posted: 01/11/2020
Great location and very nice home. Having a bathroom for each bedroom was great. Hot tub is on the smaller end (really made for 2 adults) but very refreshing after a day on the mountain.
MANAGER COMMENT: Glad you enjoyed your stay and got some good soaking time.
By Arnakeia, Posted: 11/28/2018
The property was perfect for all of us. We were able to spend the Thanksgiving holiday in lots of comfort. Walking distance from everything we needed. Thanks again Winter Park Lodging Company team!:)
MANAGER COMMENTS: Fantastic! Thanks so much again Arnakeia and we hope to get you see you more often up this way when you find just the right spot.
By Brett, Posted: 09/13/2018
Very nice property and comfortable. Enjoyed being in a location where you can do everything. Hot tub was a bit small for our group but a minor detail. We would recommend and hope to enjoy again.
MANAGER COMMENTS: So pleased you could enjoy some time up in the mountains. Let us know if we can host you again.
By Heather, Posted: 03/15/2018
This home was absolutely perfect for 4 couples to enjoy a fun weekend in the mountains! There was plenty of room for everyone, the private hot tub was perfect after a long day of skiing, the location was close to everything and the customer service from Winter Park Lodging Company was on point! I would recommend this home anytime to anyone, and I hope to be staying here again soon.
MANAGER COMMENTS: Well yay! Sounds like a great time was had by all. We are all thrilled to hear this. Do call us when you come back to these mountains.
By Kathryn, Posted: 07/13/2017
This condo is very beautiful and high quality. It sleeps 6 adults nicely with 4 children. Unfortunately we had 8 adults and two had to sleep on an air mattress with no where to actually put it. There is also no where for children to play outside. They did enjoy the spa. Staff was super helpful and very friendly.
MANAGER'S COMMENTS...Thank you for your feedback. We will address your concerns around the bedding with the owner.
By Megan, Posted: 03/02/2017
We had an amazing stay at Mountain Terraces 721. The condo was the perfect size and location for our group. We loved that it was convenient access to shopping, Safeway and all the fun activities the greater Winter Park area has to offer. Each bedroom had its own en suite bathroom which actually worked perfectly for our family reunion. Thanks and hope to visit again soon.
MANAGER'S COMMENTS...Bring that family back again next year for more fun and more memories to cherish forever.
By Sawanna, Posted: 02/08/2017
My family and I were blown away with the rental. It was sooo much more than we could have ever imagined! I really appreciate the thoughtfulness of all of you guys. I will definitely recommend Winter Park Lodging Company to all of my family and friends.
MANAGER'S COMMENTS...We appreciate you sending all your friends and family our way. Your referral is the best compliment we can receive.
By Anna, Posted: 01/05/2017
Great convenient location, minutes away from tubing hill which kids enjoyed and snowmobile tours. Close to Winter Park skiing area. Townhouse in good condition, upgraded / modern and spacious. Great for 3 families with kids. Checkout time is a little early but we made it :). Thank you Winter Park Lodging Company!
MANAGER'S COMMENTS...Thanks for sticking to the check out time. It gives our housekeeping and inspection teams time to make sure the property is ready for every guest.
By Clare, Posted: 09/27/2016
This is a great 4 bedroom unit. Lots of space, super comfortable beds, nicely furnished and equipped, and the hot tub was an added bonus. Location in Fraser was close to Safeway and Fraser trail. Would definitely recommend.
By Matthew, Posted: 09/05/2016
The townhome was spacious enough for eight of us comfortably. It had all the extras needed except kitchen spices and oils. The hottub was fantastic at night and much bigger than the picture shows. The fireplace warmed the place up quickly and was gorgeous at night with the dimmers on. We will def rent this again if visiting.
Manager's comments...Thanks for the heads up on the kitchen spices and oil. We can't leave open oil, but the owner has purchased a new spice rack for your next visit!
By Daniel, Posted: 02/22/2016
Everything was wonderful, great home and support.
By Sue, Posted: 02/17/2016
This condo was perfect for our group of nine. Kids and adults each had space for privacy and still a large spot for all to eat and play together. Having a garage for ski equipment and clothing was certainly a bonus. Support from Winter Park Lodging Company made it all so easy. We'll be renting again.
By Carl, Posted: 02/15/2016
The Mountain Terraces 721 was an unbelievable facility. We utilized the hot tub, fireplace, beds were comfortable and we cooked each night in the awesome kitchen. We plan to stay their next year.
By Andrew, Posted: 02/08/2016
earlier checkin and later checkout would be nice. all in all a great company, location,and stay. Thanks!
Manager Comments: We would love to be able to offer an earlier check in time and later check out time as well but currently this timing is what works best to ensure all the properties are completely ready and inspected for all our guests. We can definitely do our very best to honor earlier check ins and later check out times on a case by case scenario. Please do give us a call if an earlier/later option would better suit your needs.
By Cecilia, Posted: 01/05/2016
Hows is beautiful, couldn't ask for a better view, decor, ambiance. Everything worked to perfection and your app totally rocks! Suggestions: The hot tub needs maintenance as it got fommy every time we went in; The house is set up for up to 12 people, but there are only 8 towels. Furthermore, suggest you add "spa towels"
Manager Comments: We do have the hot tubs inspected upon each guests arrival. We will check in with that company to see if a maintenance plan change needs to happen. Please always contact us during your stay if you are in need of anything, like towels, we are more than happy to provide extras to fit the size of your group. We are working on a good solution for hot tub towels as well and appreciate your suggestion for those too. We are so pleased you enjoyed your stay overall and look forward to hosting you again.
By Fred, Posted: 09/16/2015
Excellent accommodations and friendly staff.
By Laurie, Posted: 09/11/2015
Outstanding home. Exactly what I wanted. We will be back.
By Tom, Posted: 07/08/2015
We had a family 4th of July at Mountain Terraces 721. My brother and their wives and children, my wife and daughter, and our parents. The property was beautiful and clean. Very convenient to Winter Park. Staff was incredible and attentive! One of the smoke alarms was beeping when we got in. Amy sent someone over right away. She really cared about our stay. It is very hard to find good customer service. We will come back.
By Jonathan, Posted: 02/25/2015
This place had everything we needed. It really only sleeps nine comfortably.
By Lauren, Posted: 02/11/2015
Mountain Terraces 721 is a beautifully furnished town home. It was very clean & spacious! We did experience some bumps during our stay including no heat/hot water; however maintainence was helpful and brought us space heaters. Luckily the heat was working by the next night. Overall, we had a nice stay.
Managers response: Thank you so much for reviewing your stay at Mountain Terraces 721. We're so glad that you enjoyed your stay, and thank you for your understanding regarding the building's heating system. Needless to say, this has been fully fixed now, and we hope that we can welcome you back again at some point in the future to enjoy another stay at this lovely townhome.
By Ginny, Posted: 01/27/2015
Our group had a great time here and thought the living room in particular was really cozy. Loved the high ceilings too, it made the house feel very roomy. And the kids loved the hot tub! For our group a bedroom on every floor was nice for the different families to have a little privacy.