By Randy, Posted: 03/17/2019
Everything was great. The place is very nice and accommodating. The only recommendation I have is that you print up an instructional sheet or label the tv remotes. There are remotes everywhere and it’s very frustrating to operate the tv’s. We finally figured out what to do but to prevent any future frustrations some guidance there would be good. We had a great time and look forward to coming back to visit WP.
MANAGER COMMENTS: Great advice! We will get in there and clean up the remote situation. So sorry for the troubles/frustration. Please do always give us a call if we can ever help make things more simpler.
By Ranee, Posted: 02/26/2019
Wow, we absolutely LOVED this house! Our little poodle loved it too!!! ??. Beautiful woodwork throughout the house and we loved the radiant heat in the bathrooms. The multi level stairs in the house will get your legs toned! The only weakness is the distance of the shuttle. It’s a bit of a hike! And, the rental company was very responsive and super friendly!!
MANAGER COMMENTS: Many thanks for sharing with us Ranee. It's always so great when your dog has a great time too! Hope to host you again when you're back this way.
By Mohamad, Posted: 02/20/2019
Very lovely home. Perfect for our family of 8! The kids enjoyed the hot tub and the home had a beautiful view. Would definitely book again. Management of property was always there to answer questions we had!
MANAGER COMMENTS: Fantastic! We hope we are able to host you again Mohamad the next time you visit the mountains.
By Stephanie, Posted: 01/10/2019
Bear Crossing 1390 was a good fit for our needs. We could drive 5 min down to the free parking garage and catch one of numerous free buses to WP Resort. In addition, the town home backs up to open space allowing us to snowshoe with our dog without driving anywhere. Great house layout to give each of the kids their own bedroom and bathroom.
MANAGER COMMENTS: Oh fun! It's always terrific when your dog can join you for a getaway. We are all so pleased everyone enjoyed the Bear Crossing 1390 location. Please do give us a call when you're back this way to visit.
By Tish, Posted: 07/27/2018
Our Granny loved being able to comfortably sit on the couch in the kitchen and be in the midst of it all from kitchen to living room activities. She was a huge fan of the layout! Terrific location to get to all things in Winter Park and beyond without any troubles. Visiting small town of Georgetown was another huge highlight for us. Thanks for letting us use your great place.
MANAGER COMMENTS: Yay! Always great when Granny can put her stamp of approval on a place. We hope to get to host all of you again for the next get together.
By Teresa, Posted: 04/03/2018
My family of four had an excellent experience with Winter Park Lodging Company Spring Break 2018. The company reps were helpful and friendly without being intrusive, and the accommodations were spacious, very clean, nicely decorated and comfortable. Best of all, the view/natural surroundings are gorgeous! We would recommend Winter Park Lodging Company and this particular unit without hesitation, and will absolutely plan to stay here again.
MANAGER COMMENTS: That's wonderful! We are all so thrilled you enjoyed your stay with us at Bear Crossing 1390. It's pretty great being way up on the hill there. We hope you give us a call when you travel back this way.
By Clara, Posted: 02/09/2018
It's an awesome layout and you can fit 2 cars in the garage! Love it. Didn't even have to clean vehicles off. Was perfect spot for us. Very clean and everything you could want in the kitchen....and 2 packs of laundry detergent. We'll be back!
MANAGER COMMENTS: Awesome! Always nice when you don't have to spend extra time cleaning cars off. Do let us know when you're back this way.
By Beth, Posted: 02/07/2018
Beautiful condo with lots of room and a very large (long) garage that fit an SUV and a truck. The only suggestions I would make are to deal with how overheated the place feels. We turned the thermostat down to 60 and it still registered 70 degrees. Not sure why. Two of the humidifiers don't work so check which they are before just putting them back in the closets. And a decent large nonstick frying pan would be a much appreciated addition. Otherwise it's a wonderful place. The couch in the kitchen was a novel and useful seating area. And Winter Park Lodging is the most helpful company with genuinely nice people that I've worked with in all of the mountain towns. We'll be back!
MANAGER COMMENTS: Well thanks! That is terrific to hear. We will get checking in on the heat to be sure nothing is awry. We can definitely get a larger pan in there. Thank you for letting us know about the humidifiers. We'll be sure to replace those broken ones. We look forward to hosting you again!
By Susan, Posted: 07/25/2017
Nice condo with beautiful views. LOTS of stairs, one flight up to front door, one flight up to living room. Six steps up to kitchen..another flight up to bedrooms. Six steps down to laundry room, garage from the foyer. Very clean with lots of ameneties such as hot tub, fireplace. I would definitely rent here again!!
MANAGER'S COMMENTS...This house keeps you in shape! Glad you enjoyed the awesome view at the top of those stairs.
By Elizabeth, Posted: 07/19/2017
My family and I really enjoyed our stay here. The place was very clean everything well stocked. Great views and there was even a baby squirrel playing in the back yard.
MANAGER'S COMMENTS...Glad you got some wildlife...just remember not to ever feed them.
By Kyle, Posted: 10/16/2016
Should have garage door remote. Everything else was great!
Manager's Comments...Glad you enjoyed another stay with us. We would love to give guests access to the garage remotes, but they tend to like our guests so much they choose to go home with them. If you have stayed at a property where they figured out how to handle the remotes, we would love to hear the solution. Hope to host you again.
By James, Posted: 09/20/2016
Bear crossing is wonderful, we'll definitely be in touch about our next winter park vacation.
By Diane, Posted: 07/11/2016
We stayed in Bear Crossing 1390 and had a really wonderful time. The accommodations were just perfect. Everything about it! The big bonus was spying on a large moose wading in the pond just down the road. Amazing!
By Scott, Posted: 07/06/2016
The property was fantastic and very well stocked. The place was very clean and well stocked. Great location. I also wanted to thank the property management for all the calls to check-in and see how things were going. What a great level of communication and support.
By Molly, Posted: 04/04/2016
Thanks Winter Park Lodging Company for hooking us up with Bear Crossing! It's a very nice, roomy place with a gourmet kitchen and plenty of room to relax. The views from the two balconies were stunning! And I took the dog out on a beautiful, snowshoe tour right out the back door. We'd definitely book here again.
By John, Posted: 03/28/2016
The accommodation was perfect for our family and dog. We liked the separate bathrooms and high end finishes in the town house. We also got lucky with the weather and really enjoyed our time skiing the fresh powder.
By Elena, Posted: 02/17/2016
There were very few towels for such a large rental. There should be separate towels provided for the hot tub.
Thanks for letting us know about the lack of towels. We will be sure to add more in the property. Please do contact us during your stay if we can ever provide anything extra, like towels, that will make you more comfortable. We are also looking into the best way to provide hot tub towels for properties that do have one. Thanks so much and we hope to see you again!
By Elizabeth, Posted: 01/26/2016
We shared the rental with another couple and our daughter. The place was really nice and the views were amazing! I continue to be impressed with the staff and services provided by winter park lodging. Check in and out times are on the late/early side which would be my only negative. You will love this place!
By Melissa, Posted: 01/02/2016
I am susan jorgensen, melissa's mom. I used to work at a resort so i am sending some suggestions for 1390. Loose carosel in corner cabinet in kitchen.The beddin on the single beds: pads, sheets, comforter all come off no matter weather a child or adult are on the bed.The dish washer needs balancing, the racks fall out. kitchen sink leaks at junction between faucet and granite. We could not get the temp in the house to go down to even 68. i know it is a personal issue but the house was to hot and i know you don,t want the pipes to freeze also . just a little more range of temp would be appreciated. When we arrived there were 3 chipped glasses and one cracked while we were there. The towel bar in the bedroom next to the single beds bedroom kept falling down, it needs tightened. also
, it was lovely staying there ,fantastic views and great exercise going up all those stairs. WE had a great time. thank you!
Thanks for mentioning these items to us. We have our maintenance techs heading in there to check in on the kitchen items and check out why the heating wasn't adjusting properly.
We are replacing the chipped glassware and replacing the bedding for the single beds so that they fit properly.
We thank you again for all this information and look forward to getting to host you again.
By Randy, Posted: 12/27/2015
1390 Bear Crossing----very nice condo--very clean--great place
By Michelle, Posted: 11/27/2015
Very well appointed home. Overall had a great stay.
Wood stairs to the kitchen are super slick! Some sort of grips would be very helpful.
Room with the twin beds was 10 degrees cooler than the rest of the house during the snow storm. We had the house cranked to 75 so that room would be 65 for the toddler sleeping in that room.
Humidifiers couldn't be used for us - they get too hot - if the toddler was to touch them it could cause a burn.
Really a nice place with those few comments!
Manager's Comments...Thanks for that great feedback. We are researching slip resistant treads and looking into the heat issue in the twin bed room. We hope to have these issues resolved before your next visit.
By Chris And Julie, Posted: 09/14/2015
The unit was superb and WPLC provided excellent service and support. they were there for any issues that came up. I would highly recommend them!!!!!
By Chris And Julie, Posted: 09/04/2015
WPLC did a great job. When we arrived the house was clean and everything was in order. You all were quick to respond with any questions or needs we had. Thank you so much! We love all of your employees!
By Jayne And Richard, Posted: 07/16/2015
We enjoyed our time at Bear Crossing 1390, using it as a gathering place for our family while did activities in the WP area. The weather was rainy some of the time, so we cooked meals and played games at the condo. Such a blessing to get to know our kids with their spouses. Relaxing time at a beautiful spot!
By Manal, Posted: 04/30/2015
Absolutely loved our stay! We will be back this summer.
By Henry, Posted: 03/21/2015
Extremely friendly and helpful staff. The property was all they said it would be and more. They went above and beyond in contacting us and making sure our stay was pleasurable. I highly recommend them and will defiantly will book with them again.
By Bill, Posted: 02/17/2015
Our huge group of 10 found this rental had more than enough room. Both of our cars fit in the garage, shielding them from the snow and ice overnight. The hot tub worked awesome and even when it needed more water 1 phone call got someone out promptly to take care of it. It was one a few mins from the resort and in close proximity to shopping. We will be renting this place again!
By Margie, Posted: 01/30/2015
Very pleased with the customer service we received from Winter Park Lodging Company from the initial booking to the end of our stay. We requested several kitchen items that we needed and were provided. Also, had a few minor issues during our stay...hot tub temperature needed to be increased, smoke detector started chirping and needed new battery, electrical issue in one of the bathrooms and they came immediately to address all these small problems. We were very impressed with their customer service and would definitely use Winter Park Lodging again in the future and recommend them highly to friends planning a visit out to this lovely area!
By Eric, Posted: 01/22/2015
While the condo is very well appointed and clean, we were extremely disappointed in the beds. There is NOT a king as avertised but two twins pushed together which were so rock hard sleeping was elusive. The queen mattress in the second bedroom needs to be replaced as well. We would Not rent this condo again given that the beds were so bad.
By Melinda, Posted: 01/13/2015
1390 Bear Crossing was amazing. The three bedrooms and three and a half bathrooms was more than enough room for our party of six. The hot tub was a great way to end the day after riding on the mountain. We would definitely come back and use this facility again. The management company made sure we had everything we needed and often left voicemails or emails checking on our party.
By Frank, Posted: 12/30/2014
Perfect view, perfect location, but you definitely need a vehicle. You need to use the garage if your group brought more that one car. Lots of stairs, which proved tiring for older, flat landers. Although the living room window was a bit dirty, we thought the place was overall clean. The three suites for three couples worked out perfectly. Access to the hiking trail, hot tub, being pet friendly, great neighbors we kind of expected a new house, but it was part of a 3 plex. The furniture was the more comfortable than any we've sat in and the place was in very good condition.
By Janie, Posted: 12/15/2014
Loved it. The layout was great and the kitchen was fully stocked. My dog loved all the space for walks right out of the back door.
By Anne, Posted: 11/29/2014
This place was great. It was extremely well maintained and the kitchen had everything we could ever need. The views were amazing and the furniture and beds were very comfy. It was also easy to find and very quiet. Definitely one of the nicest places I've stayed at. It really shows that the owners take great care of the property.
By Julie, Posted: 09/23/2014
We loved this home - beautifully decorated, beautiful views out every window, easy access to trails right out the back door, private hot tub to relax in each evening, easy walking access to down town Winter Park! It really had everything we wanted & needed! Will stay here again.
By Julie & Chris, Posted: 09/20/2014
The condo was outstanding, the location spectacular and Winter Park Lodging was the best. We had an issue with the hot tub and they came out and didn't leave until it was fixed. We even received two free golf vouchers to Grand Elk. It was a excellent experience and we are coming back again.
Chris & Julie Jakubson