Cancellation of your Winter Park Vacation Rental

We understand that life happens and sometimes circumstances can prevent you from traveling. We highly recommend that you protect your vacation investment with vacation rental insurance from Rental Guardian, which can be added at the time of booking or as late as ten days prior to your arrival.  Read below for our policy on cancellation should you choose not to purchase the insurance.

Cancellation Policy

After booking your reservation, you will have 24 hours to cancel. After 24 hours, your credit card payment serves as your approval of the attached rental agreement, which is a binding contract.   We strongly encourage you to purchase our vacation insurance which will protect your vacation investment against unforeseen circumstances.

To cancel a confirmed reservation, please call us as soon as you know.  Written notification of cancellation signed by leaseholder is also required, which can be sent via mail, fax, or e-mail.

Refund of cancelled reservations

  • If you cancel more than 180 Days prior to Arrival Date – 90% of the deposit amount will be refunded.
  • If you cancel 179- 60 Days prior to Arrival Date – 75% of the deposit amount will be refunded.
  • If you cancel 59 – 30 Days prior to Arrival Date – 50% of the deposit amount will be refunded.
  • If you cancel 29 – 14 Days prior to Arrival Date – 25% of the total rental amount will be refunded.
  • If you cancel Less than 14 days prior to Arrival Date – No Refund.

If you purchased the optional Travel Insurance, that insurance premium will not be refunded.