These health and safety measures are designed to address a broad spectrum of viruses, including COVID-19, and include everything from hand-washing hygiene and cleaning product specifications to guest room and common area cleaning procedures. Specific steps we are taking include:
Our employees – and their own health, safety and knowledge – are essential to an effective cleaning program. Here are some ways we’re supporting them:
To cancel a confirmed reservation, please call us as soon as you know. Written notification of cancellation signed by leaseholder is also required, which can be sent via mail, fax, or e-mail.
After booking your reservation, you will have 24 hours to cancel with no penalty, unless your stay has already begun. We strongly encourage you to purchase our vacation insurance which will protect your vacation investment against unforeseen circumstances.
If you purchased the optional Travel Insurance the premium will not be refunded. We strongly recommend purchasing Travel Insurance.